Same-day care for everyday concerns. Any hour, any borough.

When you're not feeling right — but it's not an emergency — see a NY-licensed clinician within 30 minutes. Most NY Medicaid Managed Care members pay $0.

How it works

⏱ Average wait: 8 min 🌙 Open 24/7 💊 Prescriptions sent in 15 min

What we treat

The most common reasons New Yorkers reach out at 2 AM.

Common Conditions

From headaches to rashes to stomach upset — the everyday concerns we treat most. Browse by symptom or body system.

See all conditions →

Cold & Flu

Sore throat, fever, congestion, body aches. Diagnosis, treatment, and time-off documentation for work or school.

Start a visit →

Allergies

Seasonal allergies, food reactions, hives, asthma flares. Prescriptions for antihistamines, inhalers, and EpiPens.

Treat allergies →

Infections

UTIs, sinus infections, pink eye, ear infections, skin infections. Antibiotics when needed — sent to your pharmacy fast.

Treat infection →

Important

24/7 telehealth isn't for emergencies.

If you're experiencing chest pain, difficulty breathing, signs of stroke, severe bleeding, or a mental health crisis — call 911 or go to your nearest ER. For mental health crisis, call or text 988.

Use telehealth when symptoms are bothersome but manageable, and you don't need imaging, IV fluids, or hands-on exam.

Good fits for 24/7 telehealth

Cold, flu, sore throat, cough lasting under a week
Seasonal allergies, mild asthma flares (if you have a rescue inhaler)
UTI symptoms, sinus pressure, pink eye, ear pain
Minor skin rashes, mild allergic reactions, bug bites
Refill of a maintenance medication you take regularly
Travel health questions, school or work notes

Better fits for in-person or ER

Chest pain, shortness of breath at rest, fainting
Severe abdominal pain, vomiting blood, bloody stool
High fever in infants under 3 months
Suspected fracture, deep wounds, severe burns
Suicidal thoughts — call/text 988

How a 24/7 visit works

From "I should call someone" to treatment — in about 20 minutes.

Describe your symptoms

Quick intake — what's going on, how long, current medications. Add your insurance.

Get connected fast

Average wait is 8 minutes. Video or phone — your choice.

Treatment plan

The clinician explains what's going on and what to do next.

Pharmacy ready

Prescriptions sent to your pharmacy. Notes available in your portal.

Common questions

What New Yorkers ask us most.

Do you really accept NY Medicaid?

Yes — we're in-network with NY State Medicaid Fee-for-Service and every major Medicaid Managed Care plan, including Healthfirst, Fidelis Care, MetroPlus, EmblemHealth, MVP, Anthem HealthPlus, Molina Healthcare, and UnitedHealthcare Community Plan. For most members, a 24/7 visit costs $0.

What if I don't have insurance?

A self-pay 24/7 visit is a flat $49 — no surprise bills. We can also help you enroll in NY Medicaid, Essential Plan, or a Qualified Health Plan through the NY State of Health marketplace.

Can you prescribe antibiotics or controlled medications?

Yes — our NY-licensed clinicians can prescribe antibiotics, inhalers, and most non-controlled medications. For controlled substances (like certain ADHD or anxiety medications), regulations require established care with one of our primary care or psychiatry providers.

Will I see the same doctor each time?

For 24/7 urgent visits, you'll see whichever clinician is next available — that's how we keep wait times short. For ongoing relationships, our Primary Care service pairs you with a dedicated NY-licensed PCP.

Do you offer visits in languages other than English?

Yes. We have clinicians fluent in Spanish, Mandarin, Cantonese, Russian, Bengali, Haitian Creole, and Arabic. Live interpretation is available at no cost for over 200 other languages.

Don't wait until morning.

Start a 24/7 visit now — typical wait is 8 minutes.