NY Medicaid AcceptedNY State · NYC and beyond
☎ (347) 497-3835  |  sp@callmdnow.com
Teledermatology · NY-licensed derms · Medicaid covered

Skin care, without the 3-week wait.

Acne, eczema, rashes, hair loss, mole checks — diagnosed and treated by NY-licensed dermatologists via photo and video, usually within 48 hours.

📸 Photo-based diagnosis⏱ Visits in 48 hours🎨 Skin of color expertise
Teledermatology: faster, simpler, often better

Especially for visible skin conditions.

For most non-emergency dermatology — acne, eczema, rashes, hair loss, suspicious moles — a NY-licensed dermatologist can give you a clear diagnosis and treatment plan from clear photos plus a video conversation. Average wait to see a dermatologist in NYC: 3 weeks. Our average wait: 48 hours.

What we handle by telehealth

  • Acne (cystic, hormonal, scarring) — including isotretinoin (Accutane) management
  • Eczema and atopic dermatitis
  • Psoriasis
  • Hair loss (male and female pattern, alopecia, telogen effluvium)
  • Rosacea
  • Warts, skin tags, common moles
  • Rashes, contact dermatitis, hives
  • Suspicious lesions (we screen photos and decide if in-person biopsy is needed)
  • Skin of color expertise — important and often lacking in NYC dermatology

What requires in-person

  • Suspicious moles needing biopsy
  • Full-body skin checks for high-risk patients (we refer to in-network NYC derms)
  • Cosmetic procedures (Botox, fillers, laser) — generally not covered by insurance
Common conditions we treat

From everyday to specialty.

🌋

Acne

Topical retinoids, antibiotics, hormonal treatments, isotretinoin for severe cases (with required NY State monitoring).

🌿

Eczema

Topical and systemic treatments. Newer biologics (Dupixent) when indicated, with prior authorization handled.

💇

Hair Loss

Diagnostic workup (labs, scalp photos), topical and oral treatments, PRP referrals when appropriate.

🔍

Mole Checks

Photo review with dermatoscope-style analysis. We tell you what's reassuring and what needs biopsy.

🌹

Rosacea

Topical, oral, and laser referral. Trigger identification and avoidance strategies.

🎨

Pigmentation

Melasma, post-inflammatory hyperpigmentation, vitiligo. Skin of color expertise.

FAQ

Common questions.

Will photos really be good enough for a diagnosis?
For about 85% of dermatology concerns, well-taken photos plus a video conversation provide enough information for accurate diagnosis. We send specific photo-taking instructions before your visit (lighting, angles, ruler for scale). If photos aren't sufficient, we refer for in-person evaluation — no charge.
Does NY Medicaid cover dermatology?
Yes — medical dermatology (acne, eczema, mole evaluation, etc.) is covered by NY Medicaid Managed Care plans at $0 for most members. Cosmetic dermatology (Botox, fillers, laser hair removal) is not covered by any insurance and we don't offer it.
Can you prescribe Accutane (isotretinoin)?
Yes — we have NY-licensed dermatologists who manage isotretinoin via telehealth with the required iPLEDGE enrollment, monthly check-ins, and required lab monitoring. This is one of the strongest tools for severe acne and we're committed to making it accessible.
What about a suspicious mole — should I worry?
Send us photos. We'll review carefully and tell you: looks benign, watch for changes, OR get a biopsy. We refer in-person to derm partners across NYC for biopsies. We don't biopsy via video.
Do you treat skin of color specifically?
Yes, and this is important. Many dermatology training programs underemphasize Black and brown skin, leading to missed diagnoses and treatments that cause hyperpigmentation. Our derm team includes clinicians specifically trained in skin of color.

A clear diagnosis. A real treatment plan.

See a NY-licensed dermatologist this week.