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Expanded therapist network · Subscription model · Flexibility

When you want choice and flexibility — we partner with BetterHelp.

Our trusted partner network offers access to 30,000+ vetted therapists with subscription pricing, easy switching, and messaging-based options. Best for when our in-house model isn't the right fit.

🌐 30,000+ therapists💬 Live + messaging🔄 Easy to switch
Why we partner with BetterHelp

When you want choice and flexibility.

Our in-house team is built for depth and continuity. But sometimes you want a wider pool of therapists, asynchronous messaging, or the option to switch easily. BetterHelp's network fills that gap — and we coordinate it through one place.

Note: BetterHelp is generally not covered by NY Medicaid as it's a private platform. We'll make that crystal clear before you sign up, and we'll always recommend our in-house Medicaid-covered team first if cost is a concern.

When BetterHelp may be a fit

  • You have commercial insurance with high copays, and BetterHelp's subscription works out cheaper
  • You travel frequently and want a therapist who works across time zones
  • You prefer messaging-based therapy with periodic live sessions
  • You want to try several therapists quickly until you find a fit
  • You're paying out of pocket and want a predictable monthly cost

When our in-house team is better

  • You have NY Medicaid or a Medicaid HMO — go in-house, almost certainly $0
  • You need psychiatry plus therapy — our integrated model coordinates them
  • You want a culturally specific match (specific language, identity, faith)
  • You need documentation for legal, school, or workplace purposes
How the BetterHelp network compares

Both work. They work differently.

🏠

In-House CallMD Now

NY-licensed clinicians, NY Medicaid accepted, integrated with psychiatry and PCP, weekly 45-min sessions. Best for depth and continuity.

🌐

BetterHelp Network

30,000+ therapists, mix of live sessions and messaging, subscription pricing, easy to switch. Best for flexibility and choice.

FAQ

Common questions.

Does insurance cover BetterHelp?
Most insurance plans (including NY Medicaid) don't cover BetterHelp directly. Some commercial plans offer reimbursement after the fact. BetterHelp's subscription typically runs $60-$90/week. If you have NY Medicaid or Medicaid Managed Care, our in-house team is almost certainly $0 and a better financial choice.
Can I switch therapists on BetterHelp?
Yes, easily — that's one of BetterHelp's main features. You can request a new match anytime through their platform.
Do BetterHelp therapists prescribe medication?
No. BetterHelp is a therapy network only. For medication, you'd use our in-house psychiatry team or a separate psychiatrist.
Are BetterHelp therapists NY-licensed?
BetterHelp matches you with therapists licensed in your state, so if you're in NY, your therapist will be NY-licensed.
How do I decide between in-house and BetterHelp?
Start with our intake — we'll tell you honestly which fits your situation. Most New Yorkers with Medicaid stick with our in-house team. Most New Yorkers with high-deductible commercial insurance and a preference for flexibility try BetterHelp.

Not sure which option fits?

Start with a free 10-minute intake — we'll tell you honestly which path makes sense.